Privacy Policy for TonTea Online Store
Effective Date: 18/10/2023
1. Introduction
Welcome to TonTea, your trusted online store for all things tea. At TonTea, we value your privacy and strive to protect your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website at https://tontea.net/, referred to as “our website” or “the site,” and interact with our services. It also explains your rights and choices concerning your personal information. Please take a moment to read through this policy carefully.
2. Information We Collect
We may collect the following types of information when you visit our website:
2.1 Personal Information: This includes data such as your name, email address, and contact information, which you provide voluntarily when you make a purchase or contact our customer service at contact@tontea.net.
2.2 Non-Personal Information: We also gather non-personal data, including your IP address, browser type, and device information. This information is collected through cookies and similar technologies to enhance your user experience and improve our services.
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Order Processing: To fulfill your orders and provide you with the products and services you request.
3.2 Customer Service: To respond to your inquiries, comments, or requests for assistance.
3.3 Marketing and Promotions: To send you information about our products, special offers, and promotions that may interest you. You can opt out of these communications at any time.
3.4 Legal and Compliance: To comply with legal obligations and protect our rights and interests.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect non-personal information about your interactions with our website. These technologies help us improve our services and offer a more personalized experience. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights and Choices
You have the following rights concerning your personal information:
6.1 Access: You can request access to the personal information we hold about you.
6.2 Rectification: You can request corrections to any inaccurate or incomplete data we have about you.
6.3 Deletion: You can request the deletion of your personal information under certain circumstances.
6.4 Opt-Out: You can opt out of receiving marketing communications from us.
7. Contact Us
If you have questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at contact@tontea.net.
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or by other means.
By using our website, you consent to the practices described in this Privacy Policy. Thank you for choosing TonTea for your tea needs. Your privacy and satisfaction are important to us.
18/10/2023